Videoconferencing

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Webex Apple TV

Cisco brings Webex to Apple Watch and Apple TV

In a hurry? You'll be able to use your Apple Watch and AirPods to make a Webex meeting —- or hold a videoconference using Apple TV.

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Cisco unveils new AI strategy for its Webex videoconference platform

Cisco is set to roll out a host of new AI-powered capabilities for Webex, including an AI assistant and AI Codec solution.

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Poly and Nureva make big hybrid conference rooms work at Zoomtopia

The companies highlighted conferencing products that are flexible, reconfigurable, and interoperable, allowing for a best-of-class, multi-vendor solution that lets you selectively swap out components as technology advances.

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Faced with back-to-office mandates, employees are ‘coffee badging’ office visits

Many employees are doing the bare minimum to satisfy in-office requirements, simply showing up long enough to get credit for being there before returning home to work.

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Zoomtopia 2023: Zoom bets on AI with new Docs, AI Companion tools

At its annual conference, Zoom announced a host of new AI-focused products designed to support the hybrid work experience.

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Zoomtopia 2023: Zoom goes all-in on hybrid work as back-to-office mandates abound

Two months after Zoom, the ultimate work-from-home enabler, announced it would be requiring some of its employees to come back in to the office, it is debuting a host of new tools and capabilities to support a return to hybrid and...

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EU said to be proceeding with Microsoft Teams antitrust investigation

Two weeks after Microsoft announced it would start unbundling Teams from Microsoft and Office 365 in an attempt to avoid an EU antitrust investigation, the proposal has reportedly not done enough to satisfy regulators.

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HP exec: There’s no going back to the pre-pandemic workplace

Unlike many companies mandating a return to office, HP has settled on a more relaxed view of hybrid work, enticing workers to come in with the latest technology and letting them and their managers choose when they need to be in the...

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Zoom goes for a blatant genAI data grab; enterprises, beware (updated)

Zoom stirred up a kerfuffle this month when it amended its terms of service to make execs comfortable that it wouldn’t use Zoom data to train generative AI models. In reality, it was really doing spin control worthy of the sleaziest...

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Does Zoom have a death wish?

When a company that makes software designed to ensure remote work is successful decides its own employees need to be in the office, it's sending the exact wrong message to customers.

HP Dragonfly G4

HP’s Dragonfly G4 — a better laptop for remote workers?

Adding the right camera tools could make a big difference on remote worker productivity when it’s done right.

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Growing enterprise revenue boosts Zoom’s first-quarter growth

The videoconferencing company is doubling down on its investment in AI, and remains positive about its financial outlook despite a slump in online sales.

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Zoom announces partnership with Anthropic for AI call center services

Videoconferencing giant Zoom will team up with AI startup Anthropic to bring AI features into its products, starting with its Contact Center product line.

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After the remote-work rush, vacant offices and empty downtowns

With hybrid and remote work now the norm, employers are not renewing leases and choosing carefully the buildings they do want for their workers. Office space now must compete with every other location where work can be done.

Zoom Contact Center

Zoom adds generative AI to Zoom IQ; partners with OpenAI

Zoom announced a new host of AI-backed capabilities for its “smart companion” tool, doubling down on its CEO’s promise of helping customers benefit from the technology.

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Zoom sets sights on AI development as it posts fourth-quarter loss

A month after Zoom cut 15% of its workforce, the videoconferencing company says restructuring will let it weather economic uncertainties, as it incorporates AI into its products.

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5 reasons videoconferencing is on the decline (again)

The videoconferencing industry always seems to be on an upswing, right before it crashes back to reality. Why can't it get its act together?

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Zoom sales growth slows as online business slumps in post-pandemic era

As organizations continue to push for the return of in-person work, Zoom’s earnings show the company has challenges in the post-pandemic business landscape, even as enterprise sales stay steady.

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